Our facility is responsible for the care, control, and custody of Pitt County inmates, and for the safety of all inmates, staff and visitors. No inmate is held except by court order or by other lawful authority. We respect the constitutional rights of all citizens and strive to make this facility a safe place for all. Inmates are treated humanely and respectfully, and in return, are expected to treat staff, visitors and other inmates courteously and with respect. This facility does not set bond amounts, modify court dates, render verdicts or determine punishment.
Public information regarding an inmate’s charges and conditions of release (bond) may be obtained by calling Inmate Information at (252) 902-2868, 8:00 a.m. – 4:00 p.m. After regular hours and on holidays, call (252) 902-2913.

Address: 124 New Hope Road, Greenville, North Carolina

Social Visitation
Social visitation is a privilege that can be restricted or denied for specific periods of time. Self-reporting inmates (weekenders,) inmates on disciplinary restrictions and inmates who have not been classified are not eligible for social visitation.
An inmate must submit a Visitor Approval List to a detention officer each Saturday morning with the name of up to three (3) visitors. If an inmate fails to submit a Visitor Approval List, he is not eligible for visitation on that particular weekend. Social visits are on a first-come, first-served basis. An inmate may receive one 10 to 20 minute visit with up to three (3) visitors.
Social visitation is scheduled according to the first letter of the inmate’s last name. Inmates with last names starting with A through J may receive visitors on Saturdays between 1:00 PM and 3:40 PM. Inmates with last names starting with K through Z may receive visitors on Sundays between 1:00 PM and 3:40 PM.
Visitors: must produce a valid government-issued photo identification card (driver’s license, state I.D. card, etc.) and sign a registry. If your name is not on the inmate’s Visitor Approval List, you cannot visit. Outstanding warrant files will be checked. Special rules apply to persons under age 18.

Juvenile Visitors: Juveniles (persons under age 18) may visit with an inmate if the visitor’s name is on the Visitors Approval List and is accompanied by the juvenile visitor’s parent or legal guardian. A birth certificate or a certified legal document is required to prove relationship prior to each visit.
Juvenile inmates (16 and 17 years of age) may receive social visitors if the visitor’s name is on the Approved Visitor List and the visitor is either the juvenile’s parent or legal guardian or the visitor is accompanied by the juvenile’s parent or legal guardian. A birth certificate or a certified legal document must be produced to prove relationship prior to each visit.

Special Visitors: Special weekday visits for persons living at least one hundred miles from Greenville may be approved. Such visits must be scheduled at least 24 hours in advance by calling the Special Visitation Office at 252-902-2868. An inmate may receive one special visit per month.

Visitors who become loud or disruptive, are intoxicated, fail to control the behavior of their children or otherwise violate Detention Center rules may be asked to leave and/or banned from the Pitt County Detention Center.

Professional Visitors Visitation
Under normal circumstances, professional visitors may meet with inmates
Monday-Friday 6:00 AM and 10:00 PM
Saturday and Sunday 6:00 AM to 12:00 Noon 5:00 PM until 10:00 PM
Restrictions may apply due to meals, sick call, facility emergencies, mass arrests and events beyond the control of facility management. The Shift Lieutenant/OIC may suspend visits for temporary periods of time when necessary.

Professional visitors, including attorneys, wishing to visit an inmate should go to the Public Magistrates Office and proceed to the records window. Visitors must be ready to prove their identity by producing a valid government-issued identification card and proof that they are a licensed attorney (such as a courthouse identification card stating “attorney” or a Bar Association card.) Only the inmate’s attorney and defense team will be allowed to visit with an inmate. Family and friends are strictly prohibited from visiting except during social visitation.

After examining a professional visitor’s identification, the admitting officer will keep the photo identification card until the visitor leaves the facility. Any person who fails to give up their identification card will be denied access to the facility. The identification card will be returned as the visitor is leaving.

Paraprofessionals (including legal assistants, paralegals, private detectives, interpreters and law students sponsored by a law school working for attorneys) must prove their identity by providing an officer with a valid government-issued identification card. Unless accompanied by the inmate’s attorney, paraprofessional aides must also produce a letter signed by the attorney authorizing visitation with the inmate. Such authorization must be on the attorney’s official letterhead and must contain the inmate’s name, the court jurisdiction and case number, the full name of the person or persons authorized to visit with the inmate, and the signature of the attorney. Paraprofessionals must produce this authorization during each visit.

Attorneys and paraprofessionals must be employed by the inmate and may not visit with family members or close friends except by permission of the Detention Chief.

Professional visitors will not give any item to an inmate (to be retained in the inmate’s possession when the visitor leaves) without the expressed permission of a detention officer. For example, a visitor may “loan” an ink pen so an inmate can sign a document, but may not “give” it to him. The same policy applies to a legal brief and other court documents. Personal letters, money, bills, driver’s licenses, books, magazines or other items may not be given to an inmate. Court-related items of paper must be given to a detention officer who will determine if it can be “given” to an inmate. Officers will treat such items as privileged (legal) mail. They will examine it for contraband, but will not read it.

Professional visitors may not bring a briefcase, satchel, suitcase, bulky coat, purse or similar item into the facility. They may bring law books, court documents, legal briefs, files, pads of paper, pens and pencils, and similar items into the facility. Professional visitors are subject to search and temporary detention when entering and exiting the facility.

Professional visitors are authorized to bring cameras and/or recording devices into the facility, but are not allowed to take photographs of the facility or to record any conversation with detention staff without the expressed permission of the Detention Chief or on-duty Shift Lieutenant/Officer In Charge.

County ordinance makes it unlawful for any person to smuggle or otherwise pass any item of contraband to any inmate, over any fence or into any enclosure, or to trespass within 25 feet of any fenced enclosure of the Pitt County Detention Center. Violators will be prosecuted. Contraband is any item forbidden by or not specifically authorized by jail rules, any excessive property or property which has been altered from its original condition or converted to another use such as weapons, drugs and cigarettes.
14-258.1. (Effective March 1, 2010) Furnishing poison, controlled substances, deadly weapons, cartridges, ammunition or alcoholic beverages to inmates of charitable, mental or penal institutions or local confinement facilities; furnishing tobacco products or mobile phones to inmates.
Any person who knowingly gives or sells a mobile telephone or other wireless communications device, or a component of one of those devices, to an inmate in the custody of the Department of Correction or to an inmate in the custody of a local confinement facility, or any person who knowingly gives or sells any such device or component to a person who is not an inmate for delivery to an inmate, is guilty of a Class 1 misdemeanor.
Any inmate of a local confinement facility who possesses any tobacco product, as defined in G.S. 148-23.1, other than for authorized religious purposes, or who possesses a mobile telephone or other wireless communications device or a component of one of those devices, is guilty of a Class 1 misdemeanor.

Inmate Mail
Inmate mail should be sent to the Pitt County Detention Center, 124 New Hope Road, Greenville, NC 27834. It should have a return name and full return address, and be addressed to the inmate using the same name and spelling under which the inmate was booked.

If mail regulations are not followed or items of contraband are found, the entire envelope (along with its contents) will be returned to the sender or turned over to a law enforcement agency. Mail is normally distributed within 24 hours, except weekends and holidays. Paperback books, magazines and newspapers will be received from a book club, mail order bookstore or directly from a publisher ONLY. No more than two paperback books will be received and they can be no larger than 7” x 9” x 2”. No hardcover books will be accepted. Items from individual persons or walk-in bookstores will be returned to the sender. Any book or material that contains obscene pictures, racist or “hate” materials, incites violence, rape, homosexual sex or sodomy, or that otherwise compromises the safety, security or proper order of this facility will be confiscated and/or returned to the sender. Materials depicting human nudity are not allowed in the Pitt County Detention Center.
Fragrances are prohibited. Envelopes may not be decorated with hand-drawn art. Gang symbols and colors are prohibited. Our staff will open General Mail outside of the presence of the inmate. All mail will be closely examined for contraband, read and, under some circumstances, withheld from the inmate and turned over to the Detention Captain. General mail may contain the following items ONLY: one greeting card (no larger than 5” by 8”,) one page reproduced or copied from a mass produced item such as a book or items from the Internet, up to ten pages of person-to-person correspondence (handwritten or typed,) two small newspaper clippings, two photographs (no larger than 4” by 6”,) two booklets (no larger than 4” by 6”,) and a certified check or money order. DO NOT SEND CASH! “Musical” greeting cards will be deactivated. Polaroid™ photographs are prohibited.

Trust Fund
Government checks, money orders, certified checks and cashier checks can be mailed to inmates at the Detention Center. They must be payable to the inmate (the name under which he/she is booked.) Persons may also bring cash (no coins,) government checks, money orders, certified checks and/or cashier checks to the Special Visitation Office between 8:00 AM and 12:00 Noon, Monday through Friday (except holidays.) If you cannot come during those hours, you can mail a certified check or money order to the Detention Center in care of the inmate.

Jail Commissary
The jail commissary is not owned or operated by Pitt County. An outside vendor is responsible for its operation and prices. Prices are consistent with local retail outlets. An inmate must have sufficient funds in his trust fund account to order commissary items. Inmates are provided with three nutritious meals daily. Indigent inmates are provided with basic hygiene items, writing materials and postage.

Inmate Telephone
Inmates cannot receive incoming telephone calls. Under normal circumstances, inmates are allowed to make phone calls through the Inmate Telephone System. Calls are generally allowed during an inmate’s recreation time. Inmate phones are not owned or operated by the Pitt County Detention Center. An outside vendor provides this service. The Pitt County Detention Center monitors and records all telephone calls made on the inmate telephone system. All calls are “collect” and three-way calling is prohibited. Calls are limited to ten minutes. To report billing problems, poor service, to block a number or to troubleshoot a blocked number, call Pay-Tel Communications toll free at 1-800-729-8355. All charges are consistent with N. C. Utilities Commission regulations. If you find the inmate telephone system too expensive, we encourage you to use the U.S. Mail. Most inmates enjoy receiving mail and having frequent contact with family members and friends.

Except in the case of verified life or death emergencies, staff members will not pass messages to inmates. All information will be verified before any message is delivered. A supervisor will contact doctors, hospitals, funeral homes, etc. before passing a message to an inmate. To speed the process, please have this information (contact persons, phone numbers, etc.) available before you call. For emergency messages, call (252) 902-2670, explain your dilemma and ask for the Shift Lieutenant.

Medical Care
Emergency medical care is available 24-hours-per-day. Routine medical, dental and psychiatric services are also available. Nursing staff is on-duty and a physician is on-call at all times. Medical specialists are also available. Inmates requesting non-emergency medical care may sign up for sick call at any time by contacting a detention officer and requesting a sick call form. Sick call is conducted on a regular basis. Inmates are assessed a $10.00 co-pay for non-emergency medical and dental services. No inmate is denied medical care due to an inability to pay. Inmates are not charged co-pay fees for emergency medical or mental health services. Federal regulations limit our ability to disclose medical information, even to family members. Please understand our reluctance to discuss an inmate’s medical condition or treatment.